Restigo Website and App Privacy Policy
Restigo LTD. and its affiliates (“Restigo”, “Company” “we” or “us”) respects the privacy of the visitors and/or users of its Site (available at www.restigo.co.il and its affiliated websites) and App (“you”), and is committed to protect the personal information that you share with us. We believe that you have a right to know our practices regarding the information we may collect and use when you visit and/or use our Site and/or App. Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms of Use into which this Privacy Policy is incorporated thereto by reference.
A. Your Consent (PLEASE READ CAREFULLY!)
BY INSTALLING THE APP ON YOUR MOBILE DEVICE, ENTERING INTO, CONNECTING TO, ACCESSING AND/OR USING THE APP OR ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE, YOU AGREE TO THE TERMS AND CONDITIONS SET FORTH IN THIS PRIVACY POLICY (THE “PRIVACY POLICY”), INCLUDING TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW). IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT INSTALL, ACCESS AND/OR USE THE APP AND/OR SITE AND YOU ARE REQUESTED TO PROMPTLY UNINSTALL THE APP FROM YOUR MOBILE DEVICE.
B. Which information we may collect on our Users?
We may collect two types of data and information from our Users: a. The first type of information is non-identifiable and anonymous information (“Non-personal Information”). We are not aware of the identity of the individual or entity from whom we have collected the Non-personal Information. Non-Personal Information is any unconcealed information which does not enable identification of an individual, and which is available to us while you enter and/or use the Site and/or App and/or install the App. Non-personal Information which is being gathered consists of technical information, behavioral information and aggregated information, and may contain, among other things, your activity on the Site and/or App, your type of operating system, type of mobile device and its operating system and version, your ‘click-stream’ on the Site and/or App, your type of browser and keyboard language, the hardware specifications of such device (including screen resolution), time spent on various screens of the App or Site, demographics and biomechanical data, traffic patterns, etc. b. The second type of information is individually identifiable information (“Personal Information”). This information may identify an individual or may be of a private and/or sensitive nature. • Users and/or visitors of the Site and/or App may automatically provide their IP address (or Mac Address, as applicable) and/or advertiser identifier (when available on a device) mainly for enhancing the User’s experience and for geo-location and security purposes as further detailed below. • Personal Information is collected from the details the Users provide in the registration form available on the App and/or Site (which enables the Users to open an Account), which includes, inter alia, name, business name, email address and phone number. Additional information may be requested in the future. • Personal Information is collected from the details the Users and visitors of the Site provide in the Contact Form on the Site which includes, inter alia, name, company/organization name, email address and telephone number. You may optionally provide via the Contact Form any text you wish to insert into the “message box”. Our representative may collect additional Personal Information from you. • Personal Information includes any data and/or content, including User Generated Content, that you may upload or generate through use of the Platform and the Services. Such information may include, for example, any ERP data and communications with other Users. We will not store such information on our servers.We only keep token information such Online Payment Processors provide us with, and such information is strictly secured. For avoidance of doubt, any Non-Personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists. We do not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance to the Terms of Use and the Privacy Policy.
C. How Do We Collect Information on Our Users?
There are two main methods we use: a. We collect information through your entry, connection, installation, access and/or use of the App, and/or Site. In other words, when you are using the Service we are aware of it and may gather, collect and store the information relating to such usage. b. We collect information which you provide us voluntarily. For example, we collect Personal Information when you register and open an Account, manage ERP, interact with other Users and upload User Generated Content. We may gather, collect and store such information either independently or through the help of our authorized third-party service providers as detailed below.
D. What are the Purposes of the Collection of Information?
We collect Non-personal Information and Personal Information in order to provide the Services. Non-personal Information is collected in order to: • Use it for statistical and research purposes and for customization and improvement of our Service. • Provide and improve the Service for our commercial purposes. • Improve the quality of the Service by formulating, customizing and enhancing the User’s experience. Personal Information is collected in order to: • Enable the overall operation of the Service • Personalize your experience on the Service. • Provide you with third-party direct marketing via the Platform. • Improve the quality of the Service by formulating, customizing and enhancing the User’s experience. • Allow us to contact Users with proposals and tailored information regarding new products, events, offers, services, features, enhancements, special offers, upgrade opportunities, and events of interest etc. Verify the User’s identity when he/she signs in to the Service, as well as verifying User’s identity for the purpose of dealing with inappropriate interactions of User and/or fraudulent use of our Service. • Be able to contact Users for the purpose of providing them with technical assistance and support. • Determine general geo-location information (i.e., country) from which the User’s computer is connected to the Internet in order for us to know the general location of our Site and App’s and Service’s Users as well as in order to safeguard our Site and/or Service. • Enable payment through third party Online Payment Processors. Please note that we do not collect and store credit card or other financial information.
E. Sharing Information with Third Parties
Restigo will share Personal Information it collects to the extent that such disclosure is required for operating the Services offered via the Site and/or App. Mainly, some of the information collected from you via the Site and/or App and Service will be available, to the extent required, to Users that you choose to interact with. In addition, we may share Personal Information with third-parties for the purpose of offering you tailored direct marketing via the Platform. Notwithstanding, Restigo may share Personal Information in the following cases: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce this Privacy Policy and/or the TOU, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to User’s support requests; (e) to respond to claims that any content available on the Service violates the rights of third-parties; (f) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (g) to protect the rights, property, or personal safety of Restigo, its Users, or the general public; (h) when Restigo is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of its assets; (i) to collect, hold and/or manage your Personal Information through Restigo’s authorized third parties service providers (including, as applicable, their affiliates as necessary to provide us with the requested services), as reasonable for business purposes, which may be located in a country that does not have the same data protection laws as your jurisdiction; (j) to store or process your Personal Information through Restigo’s affiliated companies, which may be located in a country that does not have the same data protection laws as your jurisdiction. Restigo requires its affiliated entities to agree to processing your Personal Information in compliance herewith; (k) cooperate with third parties for legitimate business purposes, including without limitation, enhancing the User’s experience; and/or (l) pursuant to your explicit approval prior to the disclosure. For avoidance of doubt, Restigo has the unrestricted right to use Non-personal Information for any purpose and to transfer and disclose Non-personal Information to third parties at its own discretion.
F. Social Features
Our Site and App may include social media features (“Social Features”). The Social Features are operated or allow for social integration with certain third party social networks or third party platforms (“Social Network” or “Platform(s)”). These Social Networks and Platforms are created and maintained by third parties who are not affiliated with and/or controlled by Restigo. If you enable this integration with such Social Networks and Platforms, your use of the Social Features is subject to the applicable third party Social Network’s or Platform’s terms of use and privacy policies. You should ensure that you read their terms of use and privacy policies to understand how they treat your information and in order to understand the methods for changing the privacy or sharing settings on such services. If you do not agree to the practices described in such terms you should not allow the Site and/or App to interact with such Social Networks or Platforms, however you may find that you are not able to enjoy all the features that may be made available via the Site and/or App. You understand that where you allow interaction with any third party Social Network or Platform, we may share data about you with your contacts (and vice versa) in order that you may enjoy social elements. This data may include, without limitation, your name and your social media profile picture. By using the Social Features you hereby agree and understand that the applicable Social Networks or Platforms may collect certain Personal Information, such as your IP address, Non-personal Information and may set cookies and/or other web tracking technologies to enable the functionality of the Social Features. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the Social Features. You hereby understand and agree that when you share content via Social Networks or Platforms that your content may become public and others may re-post-it.
G. Deletion or Modification of Personal Information
If for any reason you wish to update or modify your Personal Information included in your Account you may do so by clicking the “Settings” option available through the App. If for any reason you wish to delete your Account and/or change your e-mail address please send us an e-mail with adequate detail of your request to [email protected]
, and we will make reasonable efforts to modify or delete any such Personal Information pursuant to any applicable privacy laws. Note that unless you instruct us otherwise we may retain and use your Personal Information after termination of your Account, for as long as reasonably required for the purposes of which such Personal Information was collected, including without limitation, for future analytics and analysis, in order to comply with our legal or business requirements or obligations, to resolve disputes, to enforce our Terms and/or to enable the User to reinstate his/her Account, all as permitted under any applicable privacy laws. Aggregate and/or anonymous information derived from your Account and/or use of the Service may remain on Restigo servers indefinitely.
H. Minors
The Site and/or App are intended for Users over the age of eighteen (18). Therefore, Restigo does not intend and does not knowingly collect Personal Information from minors under the age of eighteen (18) and does not wish to do so. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using the Service. If we learn that we collected Personal Information from minors under the age of eighteen (18) we will delete that information as quickly as possible. Please contact Restigo at [email protected] if you have reasons to suspect that Restigo collected Personal Information from minors under the age of eighteen (18) and we will delete that information as quickly as possible.
I. Security
We take reasonable measures to maintain the security and integrity of our Site and/or App and your information and prevent unauthorized access to it or use thereof through generally accepted industry standard technologies and internal procedures. Please note, however, that there are inherent risks in transmission of information over the Internet or other methods of electronic storage and we cannot guarantee that unauthorized access or use of your Personal Information will never occur.
J. International Data Transfer
We may transfer information collected about you, including Personal Information, to affiliated entities, or to other third party service provides (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that we may transfer such information to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to such transfer of information.
K. Links to Third Party Websites
Certain links provided herein permit our Users to leave the Site and enter non-Restigo sites or services. Those linked sites and services are provided solely as a convenience to you. These linked sites and services are not under the control of Restigo and it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable for any content including but not limited to content advertising, products or other information on or available from such linked sites and services or any link contained in linked sites or service. In addition, Restigo is not responsible or liable for such linked sites and services’ privacy practices and/or any other practices. Your access to, use of and reliance upon any such sites, services and content and your dealings with such third parties are at your sole risk and expense. Restigo reserves the right to terminate any link at any time. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials available on or through such linked sites or resource. Most of such linked sites and services provide legal documents, including terms of use and privacy policy, governing the use thereof. It is always advisable to read such documents carefully before using those sites and services, inter alia, in order to know what kind of information they are collecting.
L. Cookies and Other Tracking Technologies
When you access or use the Site and/or App, Restigo and/or our third party service providers may use industry-wide technologies such as “cookies” or other similar technologies, which store certain local information on your device or on the Site (“Cookies”), which may enable, inter alia, automatic activation of certain features and make the User’s experience and usage simpler, more relevant, convenient and effortless. Such information is locally stored on your computer or on your device. Restigo and/or our authorized third party service providers may access such information. Restigo and/or our authorized third party service providers may use both session cookies (which expire once you close the App) and persistent cookies (which stay on the User’s device until he/she deletes them). Such Cookies included in the Service may store non-personal information (such as the different pages viewed by a User within the App and/or Site). It is easy to prohibit and/or delete the Cookies, inter alia, via uninstalling the App from your mobile device and/or through the Settings option of your device. Most platforms will allow you to erase cookies from your computer’s hard drive or from you device, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Cookies you may use the settings option of your device or according to the specific instructions provided by the third party service provider’s privacy policy and terms of use. However, if you block or erase cookies, or change the settings of your device, your online and/or App experience may be limited. Third-party cookies usually store only a Non-personal Information, such as the web pages you have visited, the duration of your browsing, etc. Restigo does not control such third party service providers. Your browser and/or device may offer you a “Do Not Track” option, which allows you to signal to operators of websites, applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Some of our Services do not support Do Not Track requests at this time. Please be aware that cookies by third parties may also continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.
M. Advertisements
Users may receive advertisements and commercials (including without limitation coupons, discounts, etc.) from third party advertisers and/or our authorized service providers and/or vendors. By clicking the advertisements or commercials you may be transferred to a website of an advertiser or receive any other messages, information or offers from the advertiser and/or from others. Note that if you click on any of these advertisements, these advertisers may use local storage including without limitation cookies and other web-tracking technologies (such as tracking pixel agent or visitor identification technology, etc.) to collect data regarding advertisement performance, your interaction with such ads and our Site and/or App and your interests (which may include, non-personal and/or personal information (such as, device and network information, unique identifiers, gender, age and location) about you) in order to serve you advertisements and for the legitimate business interests of such third parties ad networks. We recommend that you review the terms of use and privacy policy of any advertiser with which you are interacting before doing so. Their privacy policy, not ours, will apply to any of those interactions. All the information contained in such advertisements and commercials belongs solely to the advertisers and the Company makes no warranties or representations in respect of such, whether or not the Company has control over such advertisements or commercials and these are provided on an “AS IS” basis. In any event, the Company will not be liable for any damage or loss incurred to you as a result of or in connection with such advertisements or commercials. The Company, advertisers and/or related third-parties may be entitled to certain shares of the earnings for such advertisements and/or commercials. You agree, acknowledge and consent that no right, title or interest is or shall be granted to you in any way with respect to any revenue share whatsoever in relation thereto.
N. Direct Marketing
You hereby agree that we may use your contact details for the purpose of informing you of products, services and other updates and new features which may be of interest to you, as well as for sending you other materials to the e-mail address provided in the registration process. You may withdraw your consent via sending a written notice to Restigo by e-mail to the following e-mail address: [email protected] or alternatively following the instructions for removing yourself from the mailing list which are available in the e-mail transmitted to you.
O. Changes to the Privacy Policy
The terms of this Privacy Policy will govern the use of the Site and/or App and any information collected with respect thereto. Restigo reserves the right to change this policy at any time, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on the App and/or homepage of the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site and/or App or sent by e-mail, whichever is the earlier. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site and/or App after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. In the event that the Terms should be amended to comply with any legal requirements, the amendments may take effect immediately, or as required by the law and without any prior notice.
P. Got any Questions?
If you have any questions (or comments) concerning this Privacy Policy, you are most welcome to send us an email to the following address: [email protected] and we will make an effort to reply within a reasonable timeframe.
You may contact our support at any time and for any issue, including questions You may have regarding these Terms of Use, using the “Contact Us” option located at the top of our homepage. Currently, support is provided only through email and during ordinary working hours.
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